For the businesses of New York State, success is largely dependent on the quality and skills of their employees. With technology and markets changing at an ever increasing pace, jobseekers who arrive unprepared for a high-performance workplace, or who fall behind the skills curve, face an uncertain future.

The Cattaraugus-Allegany Workforce Investment Board, Inc.(WIB) shares New York State's vision for a continuously evolving and improving Workforce Development System (System) that adheres to the principles of:

	Being customer/demand-driven, setting local policies based upon local conditions.
	Providing universal access, through multiple levels of service and multiple access points, and providing a lifetime.
	Broadening the range of customer choice, while addressing the service requirements of those with special needs and circumstances.
	Establishing a performance-driven, outcome-based, system of true partnerships and honest collaboration that responds to changing workforce development needs.
	Integrating the Workforce Development System through technologies and marketing the System to a broad spectrum of customers.